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ASHE Ordering Policies

 

Hello ASHE Supply Co Community, this is an important service announcement from the management at ASHE Supply Co.  The following is a list of policies and procedures that we have to include on this website according to some Federal Trade Commission people.  While we are confident you will love your new ASHE coffee, art or threads, but I am sure a few of you out there may think you have received a lemon, so if you must, read the following information...

 

Shipping/Delivery:

We take pride in super quick delivery and turn-around of product, sipping on a cup of tasty coffee or getting your new threads in your hands and covering your Hot Rivets.  Do not be surprised to receive a one-of-a-kind shipping bag or box designed with love from management at ASHE Supply Co.  At the current time we are are only shipping to residents located in the United States of America.

Our headquarters is based in the lovely High Five State of Michigan, so all Michigan addresses will pay Michigan Sales Tax included in the order.  

Shipping costs are set up in a dollar amount tiered cost structure:

0-$59.99  = $5.99

$60.00 +  = Free Shipping  

*Larger items, including art, some equipment and supplies will be excluded from this and a freight amount will be charged to properly and safely deliver this fragile items.  

 

Return/Refund Policy:

If for some crazy, unbelievable, reason you are unhappy with your order, we will accept refunds within 14 days of purchase.  You will be charged a 10% restocking fee after we have received the product and refunded the remainder of the amount.  Thanks!

Exchanges allowed within 14 days of purchase.  Customer is responsible for return shipping and the Ashe Suppy Co. will take care of shipping for the exhanged item.  

 

Cancellation policy:

Once the product has been processed and confirmed you own it.  Because of our quick delivery, it is out the door too quick to allow cancellations.

 

Privacy Information:

When you register an account on our site only your name, address, email, and telephone information will be stored in your log in accounts.  We will use this information for order confirmations and emails of future sales and ASHE events.  At this time a registration is required to make a purchase. 

 

We accept Mastercard, Visa, and Discover.  I am sorry, but at this time we are not accepting American Express.

 

No credit card information is stored on the website.  You will have to type it in at every purchase for those repeat ASHE customers, sorry! The credit card transaction will be processed at a third party organization outside of the hosted site.  Our site https://ashesupplyco.com is also a secure website.  So purchase with confidence!

 

We are producing limited edition, one of a kind clothing, art, or coffee items and are handcrafted with love.  Minor imperfections and differences are possible from article to article.  Everything we release goes through a set of quality assurance tests and we are proud to sell with confidence!

 

Any other questions or concerns hit is up at This email address is being protected from spambots. You need JavaScript enabled to view it.   

We thank you from the management at ASHE Supply Co team.